Category: IT Services

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Pitfalls When Selling Services Online

We can’t imagine our life without online shopping and it seems that everything we need can be bought online. E-commerce is widely used for selling different services. But very often merchants don’t take into...

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Customer Service Improves Sales

Henry Ford said ‘The only foundation of real business is service’. In many companies, the customer service function sits outside of the sales channel as it is seen in some way inferior to sales. Yet customer...